Frequently asked questions about pool installations
- Do you have a business license?
Yes, we have city, county and state business licenses in TN and GA. Also, in Georgia we have a residential and commercial Septic System License and a Level 1A Erosion Control License.
- Do you have insurance?
Yes, we carry $1 million in general liabilities for each occurrence and $2 million in aggregate to protect our customers. We also have workers' comprehensive insurance to cover our employees.
- How long will it take to build my pool?
Generally, with good weather, we can have water in your pool within 3-5 days. At this time we will need to let the backfill around the pool settle and get the electrical work done. Then we will come back and re-backfill, then form and pour concrete. Typically the complete job takes 3-5 weeks.
- Who gets the permit?
We purchase all building permits.
- Does your company do all of the work?
Yes, our crew does all the excavating, installation, plumbing, forming of concrete, and final yard dress-up. We use a professional concrete finishing service to pour and finish the pool deck.
- Do you have a warranty?
Yes, the pool structure has a lifetime warranty. The liners have a 20-year warranty. Safety covers have a 15-year warranty. The pool equipment, pumps, filters, salt systems, heaters, lights, etc, are all backed by a manufacturer's warranty.
- Can my pool be any depth?
Yes, we can customize your pool to any depth.
- What is under the liner?
We install a 1/4" thick foam on the pool walls and a formulated vermiculite concrete pool base mix underneath the liner. Vermiculite is a smooth, nonabrasive and semi-hard product that provides protection and a cushion for the liner to lie on.
- What size pipe is used in the plumbing?
We use 2" PVC schedule 40 DWV with a pressure rating of 330 psi for plumbing in the circulation system of the pool.
- Can my dog swim in a vinyl liner pool?
Yes, the liners are 20 mil or 27 mil thick and many of our customers let their dogs swim in their pools.